Click to Call
Email Photos: ServiceFeedback@hansons.com
Step 2: Fill Out Our Window Service Request Form
Hansons requires that all service requests be in writing. Just fill out the form below and expect a return phone call within two business days from your submission date.
Best time to call?
9 AM - 11 AM
11 AM - 1 PM
1 PM - 3 PM
3 PM - 5 PM
Which room is the problem located in?
Which floor is the problem located on?
Are you the original owner?
Have we serviced this problem before?
Glass defect measure time. Mondays only.
8 AM - 10 AM
10 AM - 12 PM
12 PM - 2 PM
2 PM - 4 PM
We're Not Perfect, But We Try To Be. Tell Us What's Wrong.
Hard to open or won't stay up
Window not locking
Door sweep broken (part that touches the floor)
Caulk cracking or falling out
Glass broken (cracks or vandalism)
Screens (damaged, not fitting)
Paint chipping off
Finish off handle
Seal failure (fogging between glass)
Limit latch (safety latch) broken
Tilt latch broken
Exterior aluminum trim damaged or loose
Condensation on glass
Storm door plunger broken or detatched
Door handle damaged or broken
Kick lock (bottom of door) not working
Pin popped out of shoe (where sash pivots)
Damage from installation
Mess left from installation
Thank you. We received your service request.
Expect a return phone call within two business days from your submission date.
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